![]() An iPhone or iPad running the latest version of iOS.A computer running the latest version of iTunes.As long as you know your Apple ID and password, you can recover your data after the factory reset. Note: You don’t have to do this if you’re trying to fix an issue with your device or you just want to start over. Once the recipient receives the iPhone or iPad, they can sign in to their own iCloud account. ![]() This will remove your iCloud account and disable Apple’s activation lock. One of the first steps to wiping your phone is to sign out of iCloud. The easiest way to back up your media is by connecting your iPhone or iPad to a laptop. Choose your iPhone, iPad, or iPod when the device list appears and click Backup Now. Now you’re free to factory reset your iPhone or iPad.Īlternatively, open iTunes, connect your device to your computer (enter your passcode or tell it you Trust This Computer) and follow the on-screen steps. This will reveal the time and size of your last backup. You can check to see if the backup has been successful by going to Settings > iCloud > iCloud Storage > Manage Storage.After you’ve hit Back Up Now, your files will be stored on your iCloud account and linked to your Apple ID. To back up on iCloud, connect to your Wi-Fi network and go to Settings > iCloud > iCloud Backup.
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